Terms and Conditions
Alpha Computer Support, Inc. (thereafter called “ACS”) warrants its services for 72 hours after completion of the service. ACS is unable to warrant spyware, virus or other malware-related services. if a follow-up call is necessary, ACS reserves the right, at it’s sole discretion, to determine whether the follow-up visit is covered by the warranty. If not a warranty claim, ACS will charge for all time and materials spent. The warranty specified herein is your sole remedy, and ACS is not liable for any economic or other type of loss or damages, whether due to down time of equipment, software or data damaged or lost, or as a result of the work provided. This warranty is non-transferrable , and is effective only if the equipment or services are used under normal and ordinary circumstances. The warranty becomes void if any changes are made to the system by the user or any third party, as maybe determined as the discretion of ACS. For hardware failures, where a solution can not be provided, a minimum diagnostic fee maybe substituted at ACS’s discretion. Except as otherwise expressly provided herein, the services are provided “as is”, and ACS disclaims all other warranties, express or implied, including, but not limited, implied warranties of merchantability, fitness for a particular purpose and non-infringement. In no event ACS will be liable for any consequential, special, exemplary, incidental or indirect damages, however caused and regardless of the theory of liability (including negligence or strict liability), arising out, relating to, or connected with this agreement, including, without limitation, lost profits, revenue, data, or use; interrupted communications; or any defect, error, or malfunction of, the services, even if advised of the possibility of such damages occurring. A 60 minute minimum is required for all appointments. Additional time shall be charged in 15 minute increments.